TopicMy HP Printer is not working properly

  • Wed 14th Nov 2018 - 12:30pm

    Sometimes, while printing the documents HP printer does not work properly because of some common problems may occur like not picking up the paper or printing the multiple sheets. It is a very common problem that hits us very often. We are enlisting most of the cases with solutions when these problems may arise and you just need to keep a check on these points so that I won’t be stuck in between important work. 

    The Printer is not picking up the paper: 

    • First of all, check your paper tray if there is any folded or jammed sheet of paper remain inside 
    • Make sure no remnants of paper inside the printer 
    • Check the ideal size of the paper if it does not then consider it to change 
    • Check the type of the paper if it is correctly set according to the control panel 
    • According to the size of the paper, the paper guide should be adjusted in the tray 
    • Verify the package of the paper and make sure that it should be unopened 
    • Room atmosphere should be wet and under within the specifications of the printer 
    • Most of the times first paper of the stack can absorb the moisture. If it happens then try to remove first 5 or 10 papers. 
    • The surface of the tray might not be clean so do it with warm and distilled water 

    The Printer is picking up multiple sheets: 

    • Off the sheet of the paper from the tray, loosen and rotate it by 180 degrees. And then return the stack into the tray without folding it 
    • Choose the top quality paper that meets the requirement of the HP printer 
    • Do not use the crumpled papers. If possible then take the paper from the different bundle of papers 
    • Do not overfill the paper tray and keep it against the stack-height marking 

    If you are also finding any difficulty while following the aforementioned steps then connect with HP Printer Assistant or you can also call hp support assistant number and you will be guided with the most relevant solution.

  • Wed 14th Nov 2018 - 12:42pm
    1. While printing the documents some problems may occur. Follow these steps: 
    2. Make sure your printer is turned on and connected to the computer.
    3. Download HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool.
    4. On the Welcome screen, click Start to view a list of available printers.
    5. Select your printer in the list, and then click Next. Click this site for details 
  • Wed 19th Dec 2018 - 6:34am

    I’m glad it was useful to me. Thanks for your work. 

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  • Mon 25th Feb 2019 - 4:25am


    Trouble shooting the HP OfficeJet 4622 printer when the printer device is offline involves you running the Scan Doctor to fix the issue. If it does not help, then manually repairing the printer using the steps listed in website  is the only other way to rectify this error.




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